Privacy notice

Data controller

The data controller is İstanbul Obesity Center Sağlık Turizmi Limited Şirketi, at Sahil Mah. Kocatepe Cad. A2 Blok No: 291, İç Kapı No: 11, Beylikdüzü, İstanbul, Türkiye. Privacy enquiries may be sent to info@istanbulobesity.com.

Information we may process

• Basic identity and contact information you choose to provide
• Preferred language, country of residence and travel preferences
• Correspondence about requested coordination services
• Technical security logs necessary to operate and protect the website
• Health information only when necessary, lawfully requested and transferred through an appropriate route

Purposes and legal grounds

Information is used to answer enquiries, coordinate requested services, fulfil legal obligations, establish or perform service arrangements, protect information systems and, where required for sensitive data, on the basis of an applicable legal condition or explicit consent.

Sharing and international transfers

When necessary for a requested journey, information may be shared with the selected contracted healthcare facility, travel or accommodation providers, interpreters, authorised public bodies and essential technology providers. The scope is limited to what is necessary, and cross-border transfers are handled under applicable data-protection rules.

Retention and security

Information is retained only for the applicable legal or operational period. Reasonable administrative and technical safeguards are used; however, ordinary email is not suitable for detailed health records.

Your rights

Depending on the applicable law, you may request information, access, correction, deletion or restriction; object to certain processing; withdraw consent where processing relies on consent; and lodge a complaint with the competent authority. Contact us using the details above.